Transitioning to an electronic medical records system has multiple purposes: at its best, it streamlines a practice’s internal processes, reducing human error and allowing doctors and staff to focus more intently on the needs of their patients. But unfortunately, EMR implementation and maintenance also has the potential to be confusing and time-consuming – not to mention it creates a greater risk for HIPAA violations if the network isn’t completely secure.
While the EMR platform ideally allows practices to have easier access to vital health information at the exact time it is needed, that can only happen when the EMR is properly maintained. High turnover in medical records processing positions, as well as vacations and absences among current practice employees, can throw a serious monkey wrench into daily operations. Furthermore, some practices that spread their records management duties across many employees can find their EMR in a bit of disarray due to inconsistent filing standards.
Many practices also struggle with finding time to field calls from entities requesting medical records (law offices, insurance companies, other practices, individuals, etc.) along with their standard daily tasks. Because of the delicate nature of protected health information, the release of information process is surrounded by red tape – and has the potential to result in some serious consequences if chart data is transmitted incorrectly.
With technology at its peak, there are many opportunities for practices to battle these obstacles head-on. Companies like ScanSTAT exist to make practices’ lives easier while improving the quality of healthcare as a whole. Our electronic release of information service takes the hassle of fulfilling medical records requests off your task list using your existing EMR technology. Once a records request is put in your EMR, our highly trained records processors take over, with a guaranteed 24-hour turnaround. By creating a HIPAA-secure connection to your EMR, ScanSTAT is able to safely and efficiently handle all of your ROI requests. Here’s the icing on the cake: in most cases, there is no cost to your practice for this service, as ScanSTAT bills third-party requestors directly based on state guidelines.
Technology has also allowed practices to unload the burden of filing incoming patient data in the EMR with our inbound document management service. Using a HIPAA secure network connection, we access all incoming information your practice receives throughout the day. Our trained specialists dissect the information and appropriate it within the EMR following your protocols allowing clinical staff to focus on more patient oriented activities. What’s more, this service is completely customizable to fit the specific needs of your practice.
While both of these services are helpful a la carte, practices who bundle and use both services find they benefit from being able to essentially outsource their entire medical records management department. By bundling, the practice receives a one-two punch of streamlining workflows because it no longer handles incoming OR outgoing records. It only has to scan paper when needed. Plus, ScanSTAT offers discounts for bundling eROI and inbound document management services, keeping more dollars in your pocket.
Whether you already use one of our services or you’re still debating the idea, we can take more of the work off your shoulders than ever before. Bundling your eROI and inbound document management services with us will save your practice endless hours of tedious records processing. Working with us is equivalent to leveraging an entire staff of highly educated medical records processing personnel, at a cost that is less than hiring a part-time employee to do it in-house, all while guarding your practice from HIPAA security breaches. What’s stopping you? Call us today for a free consultation! Contact ScanSTAT for a demonstration customized to your needs today.