As a direct result of the COVID-19 pandemic, employers have been looking for ways to keep staff safe without compromising productivity. For many, this has meant turning to a remote work model. Even… Read More
“I’ve got a health system to run. I don’t have time to review our ROI processes and performance.” In an environment of life and death, where staff and resources can… Read More
The Impact of Audits on a Health Information Department When you receive a large medical record pull list from a Health Plan for a HEDIS or Risk Adjustment review/audit, is… Read More
Patient experience is at the center of medical care efforts, and your health information management processes directly impact this experience. Release of information is critical to a patient’s ability to… Read More
Your staff or ROI vendor receives a legitimate request for John Smith’s medical record. This should trigger a straightforward response. Instead, one or more of the following scenarios might occur:… Read More
The adage “what gets measured gets managed” rings true in the health information and medical record management industry. Keeping a consistent, close watch on performance metrics will help your HIM… Read More