East Texas Family Medicine
The funny, genuinely kind group of people that comprise East Texas Family Medicine in the “other” Palestine pride themselves on offering state-of-the-art technology with extraordinary patient care. East Texas is a four-physician practice that focuses on comprehensive family medicine. Founded in 1991, ETFM was the medical community trailblazer in their eastern Texas town, focusing primarily on pediatrics and delivering babies. While they don’t deliver babies anymore, the core values of the practice have remained the same as they garner respect from area residents and patients who stay faithful for years.
Danny Allison, practice administrator at ETFM, is always 
looking for ways to utilize technology that cost-effectively helps the practice run more smoothly while providing exemplary patient care. Allison says the practice migrated to an electronic medical records system in 2002, “way before it was cool” to do so. East Texas is so dedicated to effectively using technology in their practice that they were awarded second place for Microsoft’s MSHUG (Microsoft Health Users Group) Award in 2006. The MSHUG award recognizes practices that use technology to “enhance and transform the quality of patient care.”
The technology-savvy practice is excited to utilize everything the industry has to offer in order to provide better care for patients. “I love to live on the edge,” says Allison. “And [the doctors] aren’t afraid to walk out there with me…I think that’s one of the things that makes us very successful: the doctors are not afraid of trying new things.”
A year and a half ago, that draw toward being technologically connected, as well as the desire to counter the vast amount of time employees were spending on medical records, led East Texas to ScanSTAT Technologies. Originally, they partnered with us for release of information request fulfillment and, more recently, the practice also signed up for our Inbound Document Management service.
ETFM loves being able to tell records requestors that they can call ScanSTAT directly for record request status updates, saving the practice time and money. “We’ve had people call in asking for their records, and all we have to do is simply say, ‘Here’s the phone number you need to call, thank you!’ Instead of, ‘Sorry, the dog ate that,’” Allison jokes.
Learn more about the folks at East Texas Family Medicine, P.A. on their website. Wanna nominate your practice or another of our outstanding clients for a future spotlight? Drop us a line now!